Shipping policy
Shipping Policy for Kiki's Custom Inspirations
“Kiki's Custom Inspirations” is dedicated to providing you with a seamless shopping experience. This Shipping Policy outlines the details of our shipping practices, including delivery times, methods, and associated costs. By making a purchase from “Kiki's Custom Inspirations”, you agree to the terms and conditions described in this policy.
1. Order Processing Time
1.1. Order Confirmation: Once your order is placed, you will receive an order confirmation email with the details of your purchase.
1.2. Processing Time: Most orders are processed within 3-7 business days depending on size of order, unless you are paying a rush fee. (Weekends and holidays are excluded) Processing times ARE totally SEPARATE from the shipping time frame you choose. Custom items or made-to-order items may have longer processing times, and this will be clearly indicated on the product page in the description below the product.
2. Shipping Methods and Delivery
2.1. Shipping Carriers: We work with reputable shipping carriers to ensure reliable and timely delivery of your orders such as USPS and UPS. Please keep in mind that due to the upcoming holidays, shipping carriers can sometimes delay packages due to their workload.
2.2. Shipping Options: During checkout, you can select from available shipping options, which may include standard, expedited, or express shipping, depending on your location.
2.3. Estimated Delivery Times: Delivery times vary based on your location, selected shipping method, and product availability. Estimated delivery times will be provided during the checkout process. Our processing times and turnaround times are separate from shipping times.
2.4. Tracking: Once your order has been shipped, you will receive a shipping confirmation email containing tracking information. You can use this information to track the status of your delivery.
2.5. International Shipping: “Kiki's Customs Inspirations” may decide to offer international shipping to select destinations. Please note if it is provided, international shipping may incur additional fees, such as customs duties and taxes, which are the responsibility of the recipient.
3. Shipping Costs & Delays
3.1. Shipping charges are calculated based on factors including the shipping method, destination, order weight, and size. You will see the shipping cost during the checkout process before finalizing your purchase.
3.2. Free Shipping “Kiki's Custom Inspirations” may offer promotions, such as free shipping, from time to time.
3.3. Shipping Delays “Kiki's Custom Inspirations” is committed to meeting estimated delivery times; however, we cannot guarantee delivery dates. Shipping delays may occur due to factors beyond our control, such as weather, carrier issues, or high-demand periods. We are not responsible for package delays or mishaps once the carrier is in possession of the package. However, in the event you don't receive your package, contact us and we will do our best to help resolve the situation and get you what you paid for.
3.4. Shipping Communication In the event of a significant shipping delay, “Kiki's Custom Inspirations” will make every effort to communicate updates to affected customers.
4. Address Accuracy
4.1. Address Information It is essential to provide accurate and complete shipping information during checkout. “Kiki's Custom Inspirations” is not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.
4.2. Address Changes If you need to make changes to your shipping address after your order has been placed, please contact our customer support team at support@kikiscustominspirations.com as soon as possible. Please put "Address Change for Order #" in the subject line. We will do our best to accommodate your request, but changes may not be possible once the order has been shipped.
5. Returns and Refunds
For information on returns and refunds, please refer to our Return Policy.
6.) Contact Us
If you have any questions, concerns, or require assistance with your order or shipment, please contact our customer support team at:
Email: support@kikiscustominspirations.com
Phone Number: 678-246-5969
We appreciate your business and aim to provide you with the best possible shopping experience to make sure you are a satisfied customer. Thank you for choosing “Kiki's Custom Inspirations” for all your custom needs. By making a purchase through “Kiki's Custom Inspirations” you acknowledge that you have read and understood our policies and procedures.
Shipping policy
**Shipping Policy for Digital Products**
Thank you for choosing our digital products. Please read the following policy regarding the delivery of your digital purchases.
**1. Delivery Method:**
As our products are digital and downloadable, there is no physical shipping involved. Upon completion of your purchase, you will receive instant access to download the digital product(s) directly from our website or through the provided download link in your confirmation email.
**2. Delivery Timeframe:**
Digital products are typically available for download immediately after the purchase transaction has been successfully processed. In some cases, such as pre-orders or products with specific release dates, access to the digital files may be granted at a later time, as specified during the checkout process.
**3. Accessing Your Digital Purchase:**
After completing your purchase, you will receive instructions on how to access and download your digital product(s). This may include logging into your account on our website, accessing a unique download link provided in your confirmation email, or following specific instructions provided on the product page.
**4. Technical Support:**
If you encounter any difficulties or issues with downloading or accessing your digital purchase, please contact our customer support team for assistance. We are committed to ensuring a smooth and hassle-free experience for our customers and will promptly address any concerns you may have regarding the delivery of your digital products.
**5. Refund Policy:**
Please refer to our Refund Policy section for information regarding refunds for digital products. While digital products are typically non-refundable due to their nature, we will assess refund requests on a case-by-case basis in accordance with our Refund Policy guidelines.
**6. Contact Us:**
If you have any questions or require further assistance regarding the delivery of your digital products, please don't hesitate to contact us at support@kikiscustominspirations.com. Our dedicated customer support team is available to assist you and ensure that you receive the support you need.
Thank you for choosing our digital products. We appreciate your business and strive to provide you with a seamless and enjoyable shopping experience.